Customer Service Advisors
We are looking for the very best Customer Service Advisers to join our small team which is based at the heart of our business in Aston, Birmingham. We have a wide range of customers who rely on us to keep them moving. You will work professionally with colleagues in our centre network to support our customers with a customer first attitude and an ability to follow procedures.
The role will see you responding to incoming calls, faxes and emails, accurately enter information onto our systems and deploying jobs to the nearest Service Centre. You will need to be able to get things right first time in order to provide the highest level of service to our customers. Therefore you will have a good level of IT literacy with the ability to pick up new software and systems with ease. Your data entry skills will be fast and accurate. You will be a great communicator with the ability to listen, solve problems and influence others.
In return we offer a competitive salary. In addition, we offer 20 days holiday (plus bank holiday), free staff car park as well as a pension scheme.
If you are motivated and enthusiastic to support our business to grow to new levels then we would like to hear from you.